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Privacy Policy




Thank you for visiting the web site (the “Site”) of Columbus McKinnon Corporation (the “Company” or “we” or “us” or “our”). We are committed to protecting your privacy and providing a safe online experience for all of our users. In order to allow you to evaluate our privacy procedures and make decisions regarding your use of the Site, we provide this Privacy Policy (the “Privacy Policy”) explaining our online information practices. The Privacy Policy applies to information collected online through the Site. Please read the entire Privacy Policy and contact us at or 140 John James Audubon Parkway, Amherst, New York 14228, Attention Information Services Department should you have any questions or concerns about our practices or this Privacy Policy.




For each visitor to the Site, our web server automatically recognizes only the user’s domain name, but not the e-mail address (where possible). In order to provide you with the most efficient and enhanced service, we may request or receive certain additional information about you. This may include aggregate information on what pages consumers access or visit, userspecific information on what pages consumers access or visit, and information volunteered by the you (e.g., in response to a survey). In addition, we may request your name, address, telephone number, and payment information (e.g., credit card number and billing address) in connection with your registration as a user of the Site.




The information we collect is used: (i) to improve the content of the Site; (ii) to notify consumers about updates to the Site; (iii) to contact customers for marketing purposes; and (iv) to respond to your requests and inquiries (which may include sharing such information with our select distributors to help them contact you for sales and marketing purposes or to respond to your requests and inquiries). We further reserve the right to use or disclose any such information without notice or consent as needed: (A) to satisfy any applicable law or regulation; (B) to conduct investigations of consumer complaints or possible breaches of applicable law; (C) to protect the integrity of the Site and our property; (D) to protect the safety of visitors to the Site; or (E) to ensure the Site is used in conformance with our policies governing use of the Site. In addition, in developing our business, we might sell certain assets of the Company, or parts of the

Company may be sold, merged or otherwise transferred. Users’ information, whether personally identifiable or otherwise, may be one of the transferred assets transferred in connection with a corporate merger, consolidation, sale of assets or other corporate change.




We provide registered Site visitors with access to personally identifiable information we maintain including (i) contact information (e.g., name, address and phone number); (ii) unique identifier information (e.g., customer number or password); and (iii) transaction information (e.g., dates on which users send quotation requests, amounts and types of purchases). You can access this information by logging into your account.




We use cookies to record session information, such as items that consumers add to their shopping cart. Your web browser may provide you with the ability to accept or decline our use of cookies in the Site by modifying your web browser setting. To use the members-only areas or personalized features, however, your browser must be set to accept cookies.




We may use your email address to contact you for purposes set forth in this Privacy Policy. If you do not want to receive e-mail from us in the future, please let us know by logging into your account and deselecting the options you do not want to receive.




We do not partner with or have special relationships with any ad server companies, however the Site may contain links to other web sites whose information practices may be different than ours. Users should consult such sites’ privacy notices as we have no control over information that is submitted to, or collected by, these parties.




We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our Site. We also make our employees aware of this Privacy Policy through periodic communications and limit access to private and confidential information to those employees with a need to retrieve such information.




In the future, we may use information gathered from the Site for new, unanticipated uses not previously disclosed in this Privacy Policy. If our information practices change at some time in the future we will post the policy changes on the Site. We recommend that you check the Privacy Policy periodically to be sure you are aware of and understand the current Privacy Policy.



This website provides general information about Columbus McKinnon Corporation, its subsidiaries and divisions (the “Company”), and our general product features and service offerings. It is intended for information purposes only, and may not be incorporated into any contract by reference or otherwise. It is not a commitment to deliver any product, capability, functionality, performance, or fitness for a particular purpose. The information should not be relied upon in making purchasing decisions. Listed prices and product features may change at any time without notice at the sole discretion of the Company.

Although the Company attempts to present accurate information on this website, the Company provides the information and product descriptions on this site “as is” without any express or implied warranty, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. The Company accepts no responsibility for inaccurate or misleading information presented by this website. The Company does not undertake to correct the information on this site to reflect all changes in our product offerings and/or corporate information. The Company disclaims any liability, in tort, contract or otherwise, for any loss or damage arising from use of the information on this website, including but not limited to indirect or consequential damages, lost profits or goodwill, or punitive damages, even if such loss is the result of the Company’s negligence or gross negligence. The Company reserves the right to change the information on this website at any time without notice.

Before using any product offered by the Company, you must read and understand the product manual for that product. The use of every product offered by the Company is governed by separate and unique instructions and safety warnings. The information provided on this site does not supplement or supersede those warnings. To the extent product information presented by this site is inconsistent with the product information or safety information for a specific product, the information and warnings that accompany the specific product shall govern its use.